Terms and Conditions - House Clearance Hertford
Welcome to our House Clearance Hertford services. By engaging with our services, you agree to the following terms and conditions. Please read them carefully.
1. Definitions
- Service Provider: The company offering house clearance services in Hertford.
- Client: The individual or entity requesting house clearance services.
- Goods: All items, furniture, and possessions to be cleared.
2. Services Offered
Our house clearance services include:
- Residual clearance
- Full house clearance
- Junk removal
- Estate clearance
- Commercial clearance
We ensure that all services are performed professionally and in compliance with local regulations.
3. Booking and Scheduling
To book our services, clients must provide accurate information regarding the scope of clearance and preferred schedule. We strive to accommodate all reasonable requests, subject to availability.
4. Payment Terms
4.1 Pricing
Prices are determined based on the volume and type of goods to be cleared. A detailed quotation will be provided prior to commencement of services.
4.2 Payment Methods
We accept various payment methods, including:
- Bank Transfer
- Credit/Debit Cards
- Cash
Full payment is expected upon completion of the services unless otherwise agreed in writing.
4.3 Late Payments
Late payments may incur additional charges. It is the client's responsibility to ensure timely payment.
5. Cancellation Policy
Clients may cancel or reschedule services by providing at least 48 hours' notice. Failure to do so may result in a cancellation fee as outlined in the quotation.
6. Liability
While we undertake every effort to protect the client's property, the company is not liable for any damage or loss unless caused by gross negligence or willful misconduct.
7. Customer Responsibilities
Clients are responsible for:
- Ensuring all items to be cleared are accessible.
- Providing accurate information about the nature and quantity of goods.
- Retaining ownership and ensuring the legality of items for clearance.
Failure to comply may result in additional charges or refusal of service.
8. Privacy Policy
We are committed to protecting the privacy of our clients. Personal information collected during the booking and service process will be used solely for service provision and will not be shared with third parties without consent.
9. Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Hertford.
10. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
11. Force Majeure
The company is not liable for any failure to perform its obligations due to causes beyond its reasonable control, including natural disasters, acts of war, or other unforeseen events.
12. Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be in full effect.
13. Entire Agreement
These terms constitute the entire agreement between the client and the service provider regarding house clearance services in Hertford, superseding all prior agreements or understandings.
14. Indemnification
Clients agree to indemnify and hold harmless the service provider against any claims, damages, or expenses arising from the client's misuse of the services or violation of these terms.
15. Confidentiality
All information exchanged during the service process is considered confidential and will not be disclosed without the client's permission, except where required by law.
16. Notification of Issues
Clients must notify the service provider immediately of any issues or concerns arising from the services rendered. Prompt notification allows for timely resolution.
17. Environmental Responsibility
We commit to environmentally responsible disposal of goods, adhering to local recycling and waste management regulations.
18. Third-Party Vendors
In certain cases, we may engage third-party vendors to assist with specialized clearance tasks. We ensure that all third parties comply with our terms and maintain the same standards of service.
19. Feedback and Complaints
We value client feedback and are dedicated to addressing any complaints promptly and effectively. Clients are encouraged to provide constructive feedback to help us improve our services.
20. Acceptance of Terms
By engaging our house clearance services in Hertford, clients acknowledge that they have read, understood, and agree to be bound by these terms and conditions.